Türk Telekom, the pioneer of Turkey’s digital transformation, continues to steer the digitalization process of public institutions with its robust infrastructure, advanced technology expertise, and the contributions of its domestic subsidiaries. Through the collaborations between Türk Telekom and the T.R. Ministry of Justice General Directorate of Prisons and Detention Houses, the aim is to manage administrative tasks in public services through integrated digital processes, increasing efficiency and becoming a significant example of the digital state approach.
Within this scope, ACEP, developed with the engineering capabilities of Türk Telekom Group company İnnova Bilişim and implemented entirely with domestic resources from its technical infrastructure to its financing model, continues to be expanded across penal institutions and enhanced with new technologies. In line with the digitalization vision of public institutions, a new cooperation protocol was signed between Türk Telekom and the T.R. Ministry of Justice General Directorate of Prisons and Detention Houses.
General Director of Prisons and Detention Houses Çelebi Yılmaz stated: “Our penal execution system is built on a contemporary execution approach aiming not only to deprive inmates of their liberty but to reintegrate them into society. Rehabilitation, education, and improvement activities are at the center of our execution services; we believe the most effective way to protect society from crime is to produce lasting solutions that prevent individuals from re-offending. In line with this understanding, the Turkish penal execution system has been undergoing a comprehensive reform process for over twenty years along the axes of physical infrastructure, human resources, and digital transformation. As part of the digital transformation that forms the new link in our modern execution approach, the ACEP Project, implemented thanks to the strong cooperation we conduct with Türk Telekom, has made it possible for inmates and detainees to have video calls with their families, use e-Doctor services, communicate directly with our Ministry, and access digital canteen and payment services. ACEP, currently used in 200 penal institutions, makes significant contributions to delivering more effective, transparent, and human-oriented execution services. With the new cooperation protocol we have signed, we aim to further advance the security, rehabilitation services, and digital capacity of our penal institutions by leveraging big data and next-generation digital technologies. Türk Telekom also plans to announce advantageous tariff packages for our penal execution personnel soon. I believe this strategic cooperation with Türk Telekom will contribute to the digital transformation vision in the public sector and lead the more effective use of domestic and national technologies in public services.”
‘We play a pioneering role in the digital transformation of the public sector,’ Türk Telekom CEO Ebubekir Şahin said. ‘As an organization leading Turkey’s digital transformation, we consider the delivery of public services in a modern, fast, and uninterrupted manner as one of our top priorities. We continue to contribute to our country’s “Digital Turkey” goal by strengthening the infrastructure of our public institutions with up-to-date technologies and increasing efficiency in business processes. ACEP, which we conduct together with our Ministry of Justice, is an important example demonstrating the transformative impact technology can have in public administration. Through this system, developed with İnnova’s domestic engineering power, we have increased efficiency in public administration and built a digital infrastructure. The new cooperation protocol for artificial intelligence and digital transformation realized with the T.R. Ministry of Justice General Directorate of Prisons and Detention Houses constitutes concrete examples of a holistic approach. As Türk Telekom, we will continue resolutely to contribute to the digitalization process of the public sector with our fiber infrastructure and domestic technology solutions, and to create value for our country and society.’
